1 · Photograph
Keep the frame equipment-only
Photograph the lit fault display or the plate attached to the water heater. Exclude faces, reflections of people, street details, house numbers and loose paperwork.
Installers and owners
Add a real fault display or model plate
Clear equipment photos help another owner compare the characters on a controller and confirm where an exact model number sits. Approved photos carry the business or contributor credit you supply.
2 · Private review
Metadata stripped before storage
The upload service removes the browser filename, EXIF and location metadata. Every image begins in private storage and uncertain privacy results stay private permanently.
3 · Credit
Name shown only on approval
A high-confidence equipment-only pass can appear with the exact credit below it. Contribution does not enrol the named business in leads, advertising or email.
Submit equipment photos
Model number is required so an approved photo can be matched to the right page. A fault code is optional for a model-plate-only contribution. Do not upload customer invoices, job sheets, identity documents or photos you are not authorised to share.