Ecogenica heat pump models

Copy the full model number from the data plate, including every suffix. One changed letter can indicate another controller, so a code table is shown only when official evidence covers that exact model.

Company profile

About Ecogenica

Ecogenica is the brand of Ecogenica Pty Ltd, the Australian company named as responsible for its products and warranty obligations. The hot-water portfolio is not a single format: official material distinguishes all-in-one systems from split systems with a separate tank and heat-pump section.

Sources: Ecogenica product warranty — retrieved 30 August 2026

Captured FRE and FREC specifications cover integrated and split variants from 215 to 330 litres, while the W Series adds further all-in-one models. Those manuals specify R290 refrigerant, and the Australian product warranty publishes different coverage schedules for the two system configurations.

Sources: Ecogenica product warranty — retrieved 30 August 2026Ecogenica FRE/FREC Owners Manual, March 2024, PDF page 4 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdfEcogenica 260/300 W Series Owners Manual, PDF page 4 — official source moved; archived evidence retained at evidence/ecogenica-w-series-owners-manual.pdf

Evidence catalogue record

Data record for Ecogenica

The evidence catalogue contains 47 exact Ecogenica model records: 47 current rather than a single undifferentiated product entry. Ecogenica register rows carry eligibility dates from 31 March 2022 to 31 December 2030, which supplies market-history context without claiming that every recorded unit remains available from retailers today. Captured Ecogenica documents used by this project describe FR/FRC all-in-one controller display, FRE/FREC split controller display, and W Series controller display, and each source scope stays separate instead of becoming one generic brand-wide fault table. Those publications presently support 10 of 47 Ecogenica model mappings across 3 public fault-code namespaces; other records remain identification entries until equivalent controller evidence is found.

Sources: CER ASHP register snapshot (47 Ecogenica rows)Ecogenica FRE/FREC Owners Manual, March 2024 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdfEcogenica 260/300 W Series Owners Manual — official source moved; archived evidence retained at evidence/ecogenica-w-series-owners-manual.pdf

Ecogenica owners can use Ecogenica service team as the current public route preserved here for service questions or a warranty assessment based on the exact appliance. The official Ecogenica warranty material documents All-in-one systems: 5 years system and 2 years labour and ancillary parts; split systems: 7 years tank, 5 years system and 2 years labour and ancillary parts, and this hub keeps those periods tied to the cited product scope instead of presenting a universal brand promise. This Ecogenica context therefore joins a dated register record, exact manual scopes and a live support source; the separate owner guide focuses on identifying plates and reading controllers rather than repeating this profile. For Ecogenica, the boundary between a listed model and an evidence-mapped controller is deliberate: registration establishes identity, while only the referenced publication establishes which fault meanings belong on a model page.

Sources: Ecogenica service team Ecogenica product warranty — retrieved 30 August 2026 CER ASHP register snapshot (47 Ecogenica rows)Ecogenica FRE/FREC Owners Manual, March 2024 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdfEcogenica 260/300 W Series Owners Manual — official source moved; archived evidence retained at evidence/ecogenica-w-series-owners-manual.pdf

Structured record fields

Record at a glance

Owner or Australian importer: Ecogenica Pty Ltd; Ecogenica product warranty — retrieved 30 August 2026
Official support contact: Ecogenica service team; Ecogenica service team
Documented warranty duration: All-in-one systems: 5 years system and 2 years labour and ancillary parts; split systems: 7 years tank, 5 years system and 2 years labour and ancillary parts.; Ecogenica product warranty — retrieved 30 August 2026
Documented product or controller lines: FR/FRC all-in-one controller display, FRE/FREC split controller display, and W Series controller display; Ecogenica FRE/FREC Owners Manual, March 2024 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdfEcogenica 260/300 W Series Owners Manual — official source moved; archived evidence retained at evidence/ecogenica-w-series-owners-manual.pdf
Register status: 47 current, 0 past, 0 manual-retained; 47 exact model records; CER ASHP register snapshot (47 Ecogenica rows)
Evidence-backed model mappings: 10 of 47 exact model records across 3 fault-code namespaces; Ecogenica FRE/FREC Owners Manual, March 2024 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdfEcogenica 260/300 W Series Owners Manual — official source moved; archived evidence retained at evidence/ecogenica-w-series-owners-manual.pdf

Fault-code coverage

Source-verified codes available for some models

At least one model has a fault-code set mapped from official documentation. Codes are shown only on models explicitly covered by that source.

Coverage checked 30 August 2026.

Manufacturer route

Official support

Active support recorded

This brand is recorded as active in the Australian market.

Ecogenica's current Australian service page accepts heat-pump support requests and proof-of-purchase details.

Status checked 29 August 2026 · Research source

No verified official support link is recorded for Ecogenica yet.

All-in-one systems: 5 years system and 2 years labour and ancillary parts; split systems: 7 years tank, 5 years system and 2 years labour and ancillary parts.

What owners look up

Popular Ecogenica fault codes

Reviewed examples shown while recent anonymous trends load.

Popularity uses aggregate fault-code lookups only. No contact details or browser identifiers are returned by this module.

Registered units

47 models

Model numbers are shown exactly as registered.

EG-155FR
No verified codes mapped to this exact model
Current register listing
EG-155FRC
No verified codes mapped to this exact model
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EG-215F
No verified codes mapped to this exact model
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EG-215F2
No verified codes mapped to this exact model
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EG-215FR
No verified codes mapped to this exact model
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EG-215FR290
No verified codes mapped to this exact model
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EG-215FR290C
No verified codes mapped to this exact model
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EG-215FRC
No verified codes mapped to this exact model
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EG-215FRE
Verified codes available
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EG-215FRE-W
No verified codes mapped to this exact model
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EG-215FREC
Verified codes available
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EG-215FREC-W
No verified codes mapped to this exact model
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EG-260FR
Verified codes available
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EG-260FR290
No verified codes mapped to this exact model
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EG-260FR290C
No verified codes mapped to this exact model
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EG-260FRC
Verified codes available
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EG-260FRE-W
No verified codes mapped to this exact model
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EG-260FREC-W
No verified codes mapped to this exact model
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EG-260RVW
No verified codes mapped to this exact model
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EG-260RVW-2.0E
No verified codes mapped to this exact model
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EG-260RVW-4.8EC
No verified codes mapped to this exact model
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EG-260RW
No verified codes mapped to this exact model
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EG-260RW-4.8E
No verified codes mapped to this exact model
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EG-260RW-4.8EC
No verified codes mapped to this exact model
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EG-290FR
No verified codes mapped to this exact model
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EG-290FR290
No verified codes mapped to this exact model
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EG-290FR290C
No verified codes mapped to this exact model
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EG-290FRC
No verified codes mapped to this exact model
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EG-290FRE
Verified codes available
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EG-290FREC
Verified codes available
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EG-300FRE-W
No verified codes mapped to this exact model
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EG-300FREC-W
No verified codes mapped to this exact model
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EG-300RVW
No verified codes mapped to this exact model
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EG-300RVW-2.0E
No verified codes mapped to this exact model
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EG-300RVW-4.8EC
No verified codes mapped to this exact model
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EG-300RW
No verified codes mapped to this exact model
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EG-300RW2
No verified codes mapped to this exact model
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EG-300SVW
No verified codes mapped to this exact model
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EG-300SVW-2.0E
No verified codes mapped to this exact model
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EG-300SVW-4.8EC
No verified codes mapped to this exact model
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EG-300SW-2.0E
No verified codes mapped to this exact model
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EG-330FR
No verified codes mapped to this exact model
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EG-330FRC
No verified codes mapped to this exact model
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EG-330FRE
Verified codes available
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EG-330FRE-WR
No verified codes mapped to this exact model
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EG-330FREC
Verified codes available
Current register listing
EG-330FREC-WR
No verified codes mapped to this exact model
Current register listing