Skip to content
Heat Pump Fault Finder AU

Dated official terms

Australian heat-pump warranty comparison

The table preserves each publisher’s product scope and separate tank, refrigeration, parts and labour periods. It is a source index, not a decision about whether a claim will be accepted.

21

completed brand reviews

20

with published durations

1

honest unpublished-term outcomes

Brand-by-brand source table

This table contains the brands with completed warranty-duration research. Brands outside that completed research set are not turned into unsourced rows.

Official heat-pump warranty terms and research outcomes by brand
Brand and reviewDocumented termsPlain-language source note
Apricus Australia

Official evidence reviewed

Current APHP-R290-260 product page: 6 years parts and labour, subject to the published terms and installation requirements.

Source checked

Bosch

Official evidence reviewed

Compress 3000 domestic use: 5 years tank and 2 years parts and labour; commercial use: 1 year parts, labour and tank.

Source checked

Chromagen

Official evidence reviewed

Residential heat-pump hot water: 5 years tank cylinder (3 years labour), 3 years compressor (1 year labour), and 1 year electronics, parts and labour.

Source checked

Dux

Official evidence reviewed

Ecosmart in a single-family dwelling: 7 years tank parts (3 years labour), 3 years refrigeration parts and labour, and 1 year other components parts and labour.

Source checked

Eco Alliance

Official evidence reviewed

Current LE, LU and LHPWH terms: 5 years for the applicable heat-pump or tank system and 2 years for remaining components and labour, subject to the stated range terms.

Source checked

Ecogenica

Official evidence reviewed

All-in-one systems: 5 years system and 2 years labour and ancillary parts; split systems: 7 years tank, 5 years system and 2 years labour and ancillary parts.

Source checked

Emerald Energy

Official evidence reviewed

Select and split ranges: 5 years tank and system, 2 years labour; All-In-One Pro: 7 years tank and 5 years system and labour.

Source checked

Everhot

Official evidence reviewed

251E280: 1 year all components, 3 years sealed-system parts and labour in a single-family dwelling, and cylinder supply through year 5 with labour through year 3.

Source checked

EvoHeat

Official evidence reviewed

Published Australian table for EVO150-1 and EVO270-1: 5 years tank, 2 years compressor and parts, and 1 year on-site labour.

Source checked

Haier

Official evidence reviewed

Domestic heat-pump water heaters: 5 years parts and labour, followed by an additional 2 years parts-only cover on the cylinder.

Source checked

Hydrotherm

Official evidence reviewed

DYNAMIC/X8 systems sold and installed in Australia: 6 years for system parts, tank and labour.

Source checked

Midea

Official evidence reviewed

Chromagen-supplied Midea heat-pump hot water: 5 years tank cylinder (3 years labour), 3 years compressor (1 year labour), and 1 year electronics, parts and labour.

Source checked

Neopower

Official evidence reviewed

Black Diamond all-in-one: 7 years tank, 5 years refrigeration and electrical parts, and 2 years parts and labour across the listed components.

Source checked

Quantum

Official evidence reviewed

No product-specific duration was published on the official page reviewed.

Source checked

Reclaim Energy

Official evidence reviewed

CO2 systems: 10 years on listed Reclaim Wi-Fi heat-pump and controller components; tanks are 10 years glass-lined or 15 years stainless parts-only; ECO R290 systems: 8 years tank and refrigeration components.

Source checked

Rheem

Official evidence reviewed

Ambiheat 571D270 in a single-family dwelling: 10 years cylinder supply, 3 years cylinder labour and sealed-system supply and labour, and 1 year other parts supply and labour.

Source checked

Rinnai

Official evidence reviewed

Warranty varies by Enviroflo line: S 5.0kW split has 10 years cylinder parts and 5 years compressor parts; current A and AR/GR lines publish 7 years cylinder and 5 years refrigeration components, with 1 year other components.

Source checked

Siddons Solarstream

Official evidence reviewed

Legacy Australian manual: 10 years for a stainless-steel tank with qualifying pure water, 5 years for a glass-enamel tank, 3 years for the bolt-on heat pump and parts, and 1 year labour.

Source checked

Solahart

Official evidence reviewed

270HAV in a single-family dwelling: 2 years all components, 3 years sealed system and cylinder including labour, then cylinder supply through year 7.

Source checked

Stiebel Eltron

Official evidence reviewed

Domestic WWK 222/302 family: 5 years cylinder and condenser, 2 years sealed refrigeration system and other electrical components, and 1 year T&P relief valve, including labour.

Source checked

Thermann

Official evidence reviewed

Domestic integrated R290: 7 years tank, 3 years tank labour and refrigeration components and labour, and 1 year other parts and labour.

Source checked