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Heat Pump Fault Finder AU

Australian brand directory

Browse heat pump brands

Read the brand and full model number from the unit’s data plate, then choose the matching directory entry. An E03 on one controller may mean something else on the next. A zero count means no publishable public table was found; codes are never borrowed from a similar-looking unit.

Controller display typesThree original line drawings compare a character display, a status-symbol display, and a connected app. The exact model decides which interface applies.CHARACTERSletters + numbersSTATUS + ICONScapture the whole screenCONNECTED APPreport where it appearedMATCH THE INTERFACE TO THE MODEL PLATE
Brands audited
28
Brands with sourced tables
21
Brand-linked sourced codes
648

Dated coverage records

All covered brands

Read the full coverage audit

This evidence directory covers heat-pump water-heater brands found in Australian register records. Exact brand and model names come from a dated snapshot of theClean Energy Regulator air-source heat-pump register, while code coverage, company details, warranty periods and support status come from official manufacturer manuals and first-party brand pages recorded in thedated coverage audit.

AA
Official codes sourced

Apricus Australia

Official company information identifies Apricus Australia Pty Ltd for Apricus Australia; captured product evidence covers APHP-R290-260 status display. The evidence catalogue records 1 of 3 exact model records across 1 fault-code namespace for Apricus Australia, keeping each documented controller scope distinct.

Published evidence
7 sourced codes
Brand support
Active Australian support found

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Aquatech logo (for identification)
No public code table found

Aquatech

The dated Aquatech coverage review records no public brand-native code table found; active Australian support was found.

Published evidence
8 sourced codes
Brand support
Active Australian support found

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AQ
No public code table found

Aquatherm

The dated Aquatherm coverage review records no public brand-native code table found; the current support route remains unverified.

Published evidence
0 sourced codes
Brand support
Current support route unverified

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Bosch logo (for identification)
Official codes sourced

Bosch

Official company information identifies Robert Bosch (Australia) Pty Ltd — Thermotechnology Division for Bosch; captured product evidence covers Compress 3000 DW FO controller display and Compress 3000 DW FOOV controller display. The evidence catalogue records 2 of 2 exact model records across 2 fault-code namespaces for Bosch, keeping each documented controller scope distinct.

Published evidence
19 sourced codes
Brand support
Active Australian support found

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Chromagen logo (for identification)
Official codes sourced

Chromagen

Official company information identifies Chromagen Australia Pty Ltd for Chromagen; captured product evidence covers HP170 integrated controller display and HP280 integrated controller display. The evidence catalogue records 2 of 14 exact model records across 2 fault-code namespaces for Chromagen, keeping each documented controller scope distinct.

Published evidence
25 sourced codes
Brand support
Active Australian support found

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Dux logo (for identification)
Official codes sourced

Dux

Official company information identifies Dux Manufacturing Limited for Dux; captured product evidence covers Ecosmart Pro-Series controller display and Smart Life app error display. The evidence catalogue records 12 of 37 exact model records across 2 fault-code namespaces for Dux, keeping each documented controller scope distinct.

Published evidence
19 sourced codes
Brand support
Active Australian support found

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Eco Alliance logo (for identification)
Official codes sourced

Eco Alliance

Official company information identifies Eco Alliance for Eco Alliance; captured product evidence covers LE-series LED operation-panel display. The evidence catalogue records 2 of 4 exact model records across 1 fault-code namespace for Eco Alliance, keeping each documented controller scope distinct.

Published evidence
7 sourced codes
Brand support
Active Australian support found

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Ecogenica logo (for identification)
Official codes sourced

Ecogenica

Official company information identifies Ecogenica Pty Ltd for Ecogenica; captured product evidence covers FR/FRC all-in-one controller display and FRE/FREC split controller display, plus 1 further documented line. The evidence catalogue records 10 of 47 exact model records across 3 fault-code namespaces for Ecogenica, keeping each documented controller scope distinct.

Published evidence
19 sourced codes
Brand support
Active Australian support found

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ED
No public code table found

Edson

The dated Edson coverage review records no public brand-native code table found; the current support route remains unverified.

Published evidence
0 sourced codes
Brand support
Current support route unverified

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Emerald Energy logo (for identification)
Official codes sourced

Emerald Energy

Official company information identifies Emerald Energy Pty Ltd for Emerald Energy; captured product evidence covers All-In-One Pro controller display and All-In-One Select controller display, plus 2 further documented lines. The evidence catalogue records 29 of 46 exact model records across 4 fault-code namespaces for Emerald Energy, keeping each documented controller scope distinct.

Published evidence
136 sourced codes
Brand support
Active Australian support found

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EN
No public code table found

Enviroheat

The dated Enviroheat coverage review records no public brand-native code table found; the current support route remains unverified.

Published evidence
0 sourced codes
Brand support
Current support route unverified

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EV
Official codes sourced

Everhot

Official company information identifies Rheem Australia Pty Limited for Everhot; captured product evidence covers 251E280 timer and clock display panel. The evidence catalogue records 1 of 9 exact model records across 1 fault-code namespace for Everhot, keeping each documented controller scope distinct.

Published evidence
13 sourced codes
Brand support
Active Australian support found

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EvoHeat logo (for identification)
Official codes sourced

EvoHeat

Official company information identifies EvoHeat — Australian-owned heat-pump supplier for EvoHeat; captured product evidence covers Evo270-1 wired controller fault display. The evidence catalogue records 2 of 10 exact model records across 1 fault-code namespace for EvoHeat, keeping each documented controller scope distinct.

Published evidence
14 sourced codes
Brand support
Active Australian support found

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Haier logo (for identification)
Official codes sourced

Haier

Official company information identifies Fisher & Paykel Australia Pty Limited — Australian distributor of Haier for Haier; captured product evidence covers HP300S2-F7 controller display and Monoblock controller display. The evidence catalogue records 6 of 16 exact model records across 2 fault-code namespaces for Haier, keeping each documented controller scope distinct.

Published evidence
55 sourced codes
Brand support
Active Australian support found

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Hydrotherm logo (for identification)
Official codes sourced

Hydrotherm

Official company information identifies Aquatech Solar Technologies Pty Ltd for Hydrotherm; captured product evidence covers DYNAMIC/X8 controller display. The evidence catalogue records 1 of 18 exact model records across 1 fault-code namespace for Hydrotherm, keeping each documented controller scope distinct.

Published evidence
8 sourced codes
Brand support
Active Australian support found

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iStore logo (for identification)
No public code table found

iStore

The dated iStore coverage review records no public brand-native code table found; active Australian support was found.

Published evidence
0 sourced codes
Brand support
Active Australian support found

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KE
No public code table found

Kelvinator

The dated Kelvinator coverage review records no public brand-native code table found; the current support route remains unverified.

Published evidence
0 sourced codes
Brand support
Current support route unverified

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Midea logo (for identification)
Official codes sourced

Midea

Official company information identifies Midea Electronics Australia Co Pty Ltd for Midea; captured product evidence covers HP170 integrated controller display and HP280 integrated controller display. The evidence catalogue records 3 of 41 exact model records across 2 fault-code namespaces for Midea, keeping each documented controller scope distinct.

Published evidence
25 sourced codes
Brand support
Active Australian support found

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Neopower logo (for identification)
Official codes sourced

Neopower

Official company information identifies Imaca Pty Ltd — Neopower Australia for Neopower; captured product evidence covers Black Shield touchscreen display and NA31/NA32 integrated controller display, plus 1 further documented line. The evidence catalogue records 6 of 18 exact model records across 3 fault-code namespaces for Neopower, keeping each documented controller scope distinct.

Published evidence
16 sourced codes
Brand support
Active Australian support found

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Quantum logo (for identification)
Official codes sourced

Quantum

Official company information identifies Quantum Energy Technologies Pty Ltd for Quantum; captured product evidence covers QDC0030PD-11 digital controller display. The evidence catalogue records 4 of 19 exact model records across 1 fault-code namespace for Quantum, keeping each documented controller scope distinct.

Published evidence
7 sourced codes
Brand support
Active Australian support found

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Reclaim Energy logo (for identification)
Official codes sourced

Reclaim Energy

Official company information identifies Solar Thermal Australia Pty Ltd — Reclaim Energy for Reclaim Energy; captured product evidence covers V2 external controller and heat pump PCB error-code display. The evidence catalogue records 13 of 73 exact model records across 1 fault-code namespace for Reclaim Energy, keeping each documented controller scope distinct.

Published evidence
16 sourced codes
Brand support
Active Australian support found

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Rheem logo (for identification)
Official codes sourced

Rheem

Official company information identifies Rheem Australia Pty Limited for Rheem; captured product evidence covers Ambiheat 571D270 main display fault codes. The evidence catalogue records 1 of 20 exact model records across 1 fault-code namespace for Rheem, keeping each documented controller scope distinct.

Published evidence
9 sourced codes
Brand support
Active Australian support found

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Rinnai logo (for identification)
Official codes sourced

Rinnai

Official company information identifies Rinnai Australia Pty Ltd — wholly owned by Rinnai Corporation for Rinnai; captured product evidence covers Commercial CHP020 and CHP040 controller display and Enviroflo 215L and 265L controller display, plus 5 further documented lines. The evidence catalogue records 26 of 66 exact model records across 7 fault-code namespaces for Rinnai, keeping each documented controller scope distinct.

Published evidence
203 sourced codes
Brand support
Active Australian support found

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Sanden logo (for identification)
No public code table found

Sanden

The dated Sanden coverage review records no public brand-native code table found; active Australian support was found.

Published evidence
0 sourced codes
Brand support
Active Australian support found

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SS
Official codes sourced

Siddons Solarstream

Official company information identifies Siddons Solarstream Pty Ltd for Siddons Solarstream; captured product evidence covers MK4068 bolt-on heat-pump controller display. The evidence catalogue records 4 of 21 exact model records across 1 fault-code namespace for Siddons Solarstream, keeping each documented controller scope distinct.

Published evidence
11 sourced codes
Brand support
Current support route unverified

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SO
Official codes sourced

Solahart

Official company information identifies Solahart Industries Pty Limited for Solahart; captured product evidence covers 270HAV integrated display panel. The evidence catalogue records 1 of 15 exact model records across 1 fault-code namespace for Solahart, keeping each documented controller scope distinct.

Published evidence
9 sourced codes
Brand support
Active Australian support found

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Stiebel Eltron logo (for identification)
Official codes sourced

Stiebel Eltron

Official company information identifies Stiebel Eltron (Aust) Pty Ltd for Stiebel Eltron; captured product evidence covers WWK service and fault-code display. The evidence catalogue records 4 of 11 exact model records across 1 fault-code namespace for Stiebel Eltron, keeping each documented controller scope distinct.

Published evidence
16 sourced codes
Brand support
Active Australian support found

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Thermann logo (for identification)
Official codes sourced

Thermann

Official company information identifies Reece Australia Pty Ltd — Australian brand backer and supplier for Thermann; captured product evidence covers Smart Life app error display. The evidence catalogue records 8 of 40 exact model records across 1 fault-code namespace for Thermann, keeping each documented controller scope distinct.

Published evidence
6 sourced codes
Brand support
Active Australian support found

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