Exact model
Dux 270DHC36
Fault-code coverage and official support for this exact registered model.
Evidence-led introduction
About this exact model
Official scope evidence connects Dux 270DHC36 to the Ecosmart Pro-Series controller display; the fault-code link on this page follows that documented controller relationship.
Evidence: Dux Ecosmart Pro-Series Heat Pump Installation and Owner’s Manual, H4950 Revision C
The captured model material records tank volume 270 L and refrigerant R290 for Dux 270DHC36, details that help distinguish the exact variant rather than merely restating a family name.
Evidence: Dux Ecosmart Pro-Series Heat Pump Installation and Owner’s Manual, H4950 Revision C, PDF page 10
The CER register lists Dux 270DHC36 as current, with eligibility recorded from 29 October 2024 to 31 December 2030; this dated status is separate from the controller evidence used for fault-code compatibility.
Evidence: CER ASHP item 115
Model record
Current register listing
Registry source: CER ASHP item 115.
Source-checked facts
Model specifications
Blank or ambiguous specifications are left out. Each value below points to its register record or captured manual page.
| Specification | Value | Source |
|---|---|---|
| CER listing status | Current | CER ASHP item 115 |
| CER eligible from | 29 October 2024 | CER ASHP item 115 |
| CER eligible to | 31 December 2030 | CER ASHP item 115 |
| Zone 1 certificates | 25 STCs | CER ASHP item 115 |
| Zone 2 certificates | 23 STCs | CER ASHP item 115 |
| Zone 3 certificates | 30 STCs | CER ASHP item 115 |
| Zone 4 certificates | 32 STCs | CER ASHP item 115 |
| Zone 5 certificates | 32 STCs | CER ASHP item 115 |
| Heating capacity | 3.6 kW | Dux Ecosmart Pro-Series Heat Pump Installation and Owner’s Manual, H4950 Revision C, PDF page 10 |
| Refrigerant | R290 | Dux Ecosmart Pro-Series Heat Pump Installation and Owner’s Manual, H4950 Revision C, PDF page 10 |
| Tank volume | 270 L | Dux Ecosmart Pro-Series Heat Pump Installation and Owner’s Manual, H4950 Revision C, PDF page 10 |
| Weight | 114 kg | Dux Ecosmart Pro-Series Heat Pump Installation and Owner’s Manual, H4950 Revision C, PDF page 10 |
Real equipment references
Owner-submitted photos and installer references
Automated privacy moderation approved these equipment-only photos for this exact model context. Installer contributions show their submitted credit; owner photos remain generic. They are identification references, not repair instructions.
Evidence-backed coverage
Verified fault-code set
These links appear only when official documentation supports the model-to-controller connection.
DISPLAY codeset
Ecosmart Pro-Series controller display
13 documented codes
Dux Ecosmart Pro-Series Heat Pump Installation and Owner’s Manual, H4950 Revision C lists this covered model on page 1.
Manufacturer route
Official support
Active support recorded
This brand is recorded as active in the Australian market.
Dux continues to publish current Australian Ecosmart heat-pump manuals with owner support and warranty routes.
Status checked · Research source
Ecosmart in a single-family dwelling: 7 years tank parts (3 years labour), 3 years refrigeration parts and labour, and 1 year other components parts and labour.