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Heat Pump Fault Finder AU

Exact model

SolarBuild NA31-210A

Fault-code coverage and official support for this exact registered model.

Evidence-led introduction

About this exact model

Official scope evidence connects SolarBuild NA31-210A to the NA31/NA32 integrated controller display; the fault-code link on this page follows that documented controller relationship.

Evidence: Official model evidence

The CER register lists SolarBuild NA31-210A as current, with eligibility recorded from 3 April 2023 to 31 December 2030; this dated status is separate from the controller evidence used for fault-code compatibility.

Evidence: CER ASHP item 1013

Model record

Current register listing

Registry source: CER ASHP item 1013.

Source-checked facts

Model specifications

Blank or ambiguous specifications are left out. Each value below points to its register record or captured manual page.

Source-checked specifications for this exact heat-pump model
SpecificationValueSource
CER listing statusCurrentCER ASHP item 1013
CER eligible from3 April 2023CER ASHP item 1013
CER eligible to31 December 2030CER ASHP item 1013
Zone 1 certificates27 STCsCER ASHP item 1013
Zone 2 certificates26 STCsCER ASHP item 1013
Zone 3 certificates32 STCsCER ASHP item 1013
Zone 4 certificates34 STCsCER ASHP item 1013
Zone 5 certificates33 STCsCER ASHP item 1013

Duplicate register listing

Evidence-backed coverage

Verified fault-code set

These links appear only when official documentation supports the model-to-controller connection.

  • DISPLAY codeset

    NA31/NA32 integrated controller display

    8 documented codes

    SolarBuild NA31-210A is also certified under Neopower: ABCB WaterMark certificate 026786 records the identical model number under the joint brand name Neopower / SolarBuild.

Manufacturer route

Official support

Support status not verified

We have not yet verified this brand’s current Australian support status.

Support research on 29 August 2026 did not verify a current Australian manufacturer or importer support route or conclusive market-exit evidence; status remains unknown.

Status checked

No verified official support link is recorded for SolarBuild yet.