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Heat Pump Fault Finder AU

Exact model

SolarBuild NA36-260C

Fault-code coverage and official support for this exact registered model.

Evidence-led introduction

About this exact model

A documented brand relationship links SolarBuild NA36-260C to the exact Neopower NA36-260C listing; that evidence concerns this model identity rather than every product sold under either name.

Evidence: Official model evidence

The CER register lists SolarBuild NA36-260C as current, with eligibility recorded from 3 April 2023 to 31 December 2030; this dated status is separate from the controller evidence used for fault-code compatibility.

Evidence: CER ASHP item 1018

Model record

Current register listing

Registry source: CER ASHP item 1018.

Source-checked facts

Model specifications

Blank or ambiguous specifications are left out. Each value below points to its register record or captured manual page.

Source-checked specifications for this exact heat-pump model
SpecificationValueSource
CER listing statusCurrentCER ASHP item 1018
CER eligible from3 April 2023CER ASHP item 1018
CER eligible to31 December 2030CER ASHP item 1018
Zone 1 certificates25 STCsCER ASHP item 1018
Zone 2 certificates25 STCsCER ASHP item 1018
Zone 3 certificates30 STCsCER ASHP item 1018
Zone 4 certificates31 STCsCER ASHP item 1018
Zone 5 certificates31 STCsCER ASHP item 1018

Duplicate register listing

Honest coverage status

Public fault-code coverage has not been reviewed yet

This model is recorded in the Australian register, but we have not yet verified an official public fault-code source for it. We will not infer meanings from similar model numbers.

Manufacturer route

Official support

Support status not verified

We have not yet verified this brand’s current Australian support status.

Support research on 29 August 2026 did not verify a current Australian manufacturer or importer support route or conclusive market-exit evidence; status remains unknown.

Status checked

No verified official support link is recorded for SolarBuild yet.