Exact model
SolarBuild NA38-280A
Fault-code coverage and official support for this exact registered model.
Evidence-led introduction
About this exact model
A documented brand relationship links SolarBuild NA38-280A to the exact Neopower NA38-280A listing; that evidence concerns this model identity rather than every product sold under either name.
Evidence: Official model evidence
The CER register lists SolarBuild NA38-280A as current, with eligibility recorded from 16 July 2024 to 31 December 2030; this dated status is separate from the controller evidence used for fault-code compatibility.
Evidence: CER ASHP item 1020
Model record
Current register listing
Registry source: CER ASHP item 1020.
Source-checked facts
Model specifications
Blank or ambiguous specifications are left out. Each value below points to its register record or captured manual page.
| Specification | Value | Source |
|---|---|---|
| CER listing status | Current | CER ASHP item 1020 |
| CER eligible from | 16 July 2024 | CER ASHP item 1020 |
| CER eligible to | 31 December 2030 | CER ASHP item 1020 |
| Zone 1 certificates | 26 STCs | CER ASHP item 1020 |
| Zone 2 certificates | 26 STCs | CER ASHP item 1020 |
| Zone 3 certificates | 32 STCs | CER ASHP item 1020 |
| Zone 4 certificates | 34 STCs | CER ASHP item 1020 |
| Zone 5 certificates | 34 STCs | CER ASHP item 1020 |
Real equipment references
Owner-submitted photos and installer references
Automated privacy moderation approved these equipment-only photos for this exact model context. Installer contributions show their submitted credit; owner photos remain generic. They are identification references, not repair instructions.
Duplicate register listing
The same model number is listed under a related brand
- Neopower NA38-280A
The Australian Building Codes Board WaterMark record places identical Neopower and SolarBuild model numbers under the same product certification.
Relationship evidence: Official model-mapping evidence
Honest coverage status
Public fault-code coverage has not been reviewed yet
This model is recorded in the Australian register, but we have not yet verified an official public fault-code source for it. We will not infer meanings from similar model numbers.
Manufacturer route
Official support
Support status not verified
We have not yet verified this brand’s current Australian support status.
Support research on 29 August 2026 did not verify a current Australian manufacturer or importer support route or conclusive market-exit evidence; status remains unknown.
Status checked
No verified official support link is recorded for SolarBuild yet.