Neopower heat pump models

The evidence catalogue contains 18 exact Neopower model records: 18 current rather than a single undifferentiated product entry. Neopower register rows carry eligibility dates from 3 April 2023 to 31 December 2030, which supplies market-history context without claiming that every recorded unit remains available from retailers today. Captured Neopower documents used by this project describe Black Shield touchscreen display, NA31/NA32 integrated controller display, and NA37 integrated controller display, and each source scope stays separate instead of becoming one generic brand-wide fault table. Those publications presently support 6 of 18 Neopower model mappings across 3 public fault-code namespaces; other records remain identification entries until equivalent controller evidence is found.

Sources: CER ASHP register snapshot (18 Neopower rows) · Neopower Black Shield Heat Pump Manual · Neopower NA31-210A / NA32-260A Installation and Operation Manual · Neopower NA37-315A Installation and Operation Manual

Neopower owners can use Neopower Australia as the current public route preserved here for service questions or a warranty assessment based on the exact appliance. The official Neopower warranty material documents Black Diamond all-in-one: 7 years tank, 5 years refrigeration and electrical parts, and 2 years parts and labour across the listed components, and this hub keeps those periods tied to the cited product scope instead of presenting a universal brand promise. This Neopower context therefore joins a dated register record, exact manual scopes and a live support source; the separate owner guide focuses on identifying plates and reading controllers rather than repeating this profile. For Neopower, the boundary between a listed model and an evidence-mapped controller is deliberate: registration establishes identity, while only the referenced publication establishes which fault meanings belong on a model page.

Sources: Neopower Australia · Neopower all-in-one warranty — retrieved 30 August 2026 · CER ASHP register snapshot (18 Neopower rows) · Neopower Black Shield Heat Pump Manual · Neopower NA31-210A / NA32-260A Installation and Operation Manual · Neopower NA37-315A Installation and Operation Manual