Verified codeset result
The manufacturer documentation publishes fault code E16 for the All-In-One Select controller display, mapped to the affected Emerald Energy models listed below.
Fault code E16
Emerald Energy All-In-One Select controller display: E16
All-In-One Select controller display

Last verified from the captured official source review.
E16 meaning for this display codeset
This page isolates Emerald Energy fault code E16 for the All-In-One Select controller display. It does not combine the Emerald Energy E16 meaning with another controller or codeset.
Before applying the Emerald Energy E16 meaning, confirm the affected model uses the All-In-One Select controller display. In that controller namespace, E16 means documented as evaporator coil temperature sensor failure.
The Emerald Heat Pump All-In-One Select Troubleshooting source anchor on page 22 supports this Emerald Energy E16 record for the All-In-One Select controller display.
The permanent source key emerald-all-in-one-select-display E16 keeps the emerald-all-in-one-select-display E16 controller/code pairing distinct in publication.
What the documentation says
Documented as Evaporator coil temperature sensor failure.
This is a paraphrase of the manufacturer’s documentation. A licensed technician confirms the actual cause.
Severity
Amber means the fault needs attention; contact the manufacturer or a licensed technician if it persists.
Source-grounded diagnosis context
Documented causes
The service manual lists the sensor, main board, or controller as causes.
Source: Emerald Heat Pump All-In-One Select Troubleshooting, PDF page 27
Qualified service work
What a technician will check
A technician will check the components and diagnostic measurements named in the service procedure.
Source: Emerald Heat Pump All-In-One Select Troubleshooting, PDF page 27
These are paraphrased technician-facing checks from the manual, not homeowner instructions.
Owner outcomes
What owners reported next
This aggregate appears after at least three structured reports for this exact codeset and code. Counts come from fixed choices only. Private notes are never shown here.
- Fixed
- Unit replaced
- Still unresolved
Repair, replacement and warranty context
Start with diagnosis, then compare repair and replacement
An amber classification usually calls for a diagnosis and repair quote, not automatic replacement. Compare parts availability, repair cost and system age only after the fault has been confirmed by an appropriately licensed professional.
This brand has a verified current Australian support route, so check warranty coverage with the manufacturer before authorising paid repair or replacement work.
Affected models
Every model mapped to this codeset is listed with the evidence match state used by this site.
- Emerald EnergyHPA1-S220Exact manual match
- Emerald EnergyHPA1-S220EExact manual match
- Emerald EnergyHPA1-S270Exact manual match
- Emerald EnergyHPA1-S270EExact manual match
- Emerald EnergyHPA1-S320Compatible evidence match
- Emerald EnergyHPA1-S320ECompatible evidence match
Related codes from this codeset
These codes appear in the same documented controller or display codeset.
- E09
Documented as Communication failure between controller and main board.
- E12
Documented as Gas exhaust temperature too high.
- E14/E15
Documented as Heat pump temp sensor failure.
- E18
Documented as Gas exhaust temperature sensor failure.
- E21
Documented as Ambient temperature sensor failure.
- E27
Documented as Legionella control temp sensor failure.
Choose the right next step
Warranty or local repair?
Answer both questions. If the unit may be covered, we will direct you to the manufacturer first. Your answers stay in this page unless you submit a repair request.
Choose both answers to see the recommended route.
Start with the manufacturer
The unit is under warranty or its coverage is uncertain, so no local repair lead form is shown. Ask the manufacturer about warranty support and keep proof of purchase.
Manufacturer route
Official support
Active support recorded
This brand is recorded as active in the Australian market.
Emerald Energy's current Australian business resource library publishes heat-pump manuals and support material.
Status checked · Research source
Select and split ranges: 5 years tank and system, 2 years labour; All-In-One Pro: 7 years tank and 5 years system and labour.
Request local repair or replacement help
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Official source
Where this result comes from
Emerald Energy. Emerald Heat Pump All-In-One Select Troubleshooting, PDF page 22. Retrieved .