Skip to content
Heat Pump Fault Finder AU

Exact model

Ecogenica EG-215FREC

Fault-code coverage and official support for this exact registered model.

Evidence-led introduction

About this exact model

Official scope evidence connects Ecogenica EG-215FREC to the FRE/FREC split controller display; the fault-code link on this page follows that documented controller relationship.

Evidence: Ecogenica FRE/FREC Owners Manual, March 2024 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdf

The captured model material records tank volume 215 L and refrigerant R290 for Ecogenica EG-215FREC, details that help distinguish the exact variant rather than merely restating a family name.

Evidence: Ecogenica FRE/FREC Owners Manual, March 2024, PDF page 4 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdf

The CER register lists Ecogenica EG-215FREC as current, with eligibility recorded from 3 August 2023 to 31 December 2030; this dated status is separate from the controller evidence used for fault-code compatibility.

Evidence: CER ASHP item 160

Model record

Current register listing

Registry source: CER ASHP item 160.

Source-checked facts

Model specifications

Blank or ambiguous specifications are left out. Each value below points to its register record or captured manual page.

Source-checked specifications for this exact heat-pump model
SpecificationValueSource
CER listing statusCurrentCER ASHP item 160
CER eligible from3 August 2023CER ASHP item 160
CER eligible to31 December 2030CER ASHP item 160
Zone 1 certificates26 STCsCER ASHP item 160
Zone 2 certificates26 STCsCER ASHP item 160
Zone 3 certificates31 STCsCER ASHP item 160
Zone 4 certificates33 STCsCER ASHP item 160
Zone 5 certificates33 STCsCER ASHP item 160
RefrigerantR290Ecogenica FRE/FREC Owners Manual, March 2024, PDF page 4 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdf
Documented warrantyTank — 7 yearsEcogenica FRE/FREC Owners Manual, March 2024, PDF page 38 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdf
Heating capacity3.15 kWEcogenica FRE/FREC Owners Manual, March 2024, PDF page 4 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdf
Power input0.63 kWEcogenica FRE/FREC Owners Manual, March 2024, PDF page 4 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdf
Tank volume215 LEcogenica FRE/FREC Owners Manual, March 2024, PDF page 4 — official source moved; archived evidence retained at evidence/ecogenica-fre-frec-owners-manual.pdf

Evidence-backed coverage

Verified fault-code set

These links appear only when official documentation supports the model-to-controller connection.

Manufacturer route

Official support

Active support recorded

This brand is recorded as active in the Australian market.

Ecogenica's current Australian service page accepts heat-pump support requests and proof-of-purchase details.

Status checked · Research source

No verified official support link is recorded for Ecogenica yet.

All-in-one systems: 5 years system and 2 years labour and ancillary parts; split systems: 7 years tank, 5 years system and 2 years labour and ancillary parts.