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Heat Pump Fault Finder AU

Exact model

Ecogenica EG-300RW

Fault-code coverage and official support for this exact registered model.

Evidence-led introduction

About this exact model

Official scope evidence connects Ecogenica EG-300RW to the W Series controller display; the fault-code link on this page follows that documented controller relationship.

Evidence: Ecogenica 260/300 W Series Owners Manual — official source moved; archived evidence retained at evidence/ecogenica-w-series-owners-manual.pdf

The captured model material records refrigerant R290 for Ecogenica EG-300RW, details that help distinguish the exact variant rather than merely restating a family name.

Evidence: Ecogenica 260/300 W Series Owners Manual, PDF page 4 — official source moved; archived evidence retained at evidence/ecogenica-w-series-owners-manual.pdf

The CER register lists Ecogenica EG-300RW as current, with eligibility recorded from 1 August 2024 to 31 December 2030; this dated status is separate from the controller evidence used for fault-code compatibility.

Evidence: CER ASHP item 186

Model record

Current register listing

Registry source: CER ASHP item 186.

Source-checked facts

Model specifications

Blank or ambiguous specifications are left out. Each value below points to its register record or captured manual page.

Source-checked specifications for this exact heat-pump model
SpecificationValueSource
CER listing statusCurrentCER ASHP item 186
CER eligible from1 August 2024CER ASHP item 186
CER eligible to31 December 2030CER ASHP item 186
Zone 1 certificates26 STCsCER ASHP item 186
Zone 2 certificates25 STCsCER ASHP item 186
Zone 3 certificates31 STCsCER ASHP item 186
Zone 4 certificates33 STCsCER ASHP item 186
Zone 5 certificates33 STCsCER ASHP item 186
RefrigerantR290Ecogenica 260/300 W Series Owners Manual, PDF page 4 — official source moved; archived evidence retained at evidence/ecogenica-w-series-owners-manual.pdf

Honest coverage status

No verified public codes for this model

Ecogenica has source-verified codes for some models, but no public codeset is evidenced for EG-300RW. Codes from another model may have different meanings.

Coverage checked .

Manufacturer route

Official support

Active support recorded

This brand is recorded as active in the Australian market.

Ecogenica's current Australian service page accepts heat-pump support requests and proof-of-purchase details.

Status checked · Research source

No verified official support link is recorded for Ecogenica yet.

All-in-one systems: 5 years system and 2 years labour and ancillary parts; split systems: 7 years tank, 5 years system and 2 years labour and ancillary parts.