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Heat Pump Fault Finder AU

Exact model

Solahart 18SKE28

Fault-code coverage and official support for this exact registered model.

Model record

Current register listing

Registry source: CER ASHP item 996.

Source-checked facts

Model specifications

Blank or ambiguous specifications are left out. Each value below points to its register record or captured manual page.

Source-checked specifications for this exact heat-pump model
SpecificationValueSource
CER listing statusCurrentCER ASHP item 996
CER eligible from30 July 2025CER ASHP item 996
CER eligible to31 December 2030CER ASHP item 996
Zone 1 certificates25 STCsCER ASHP item 996
Zone 2 certificates27 STCsCER ASHP item 996
Zone 3 certificates30 STCsCER ASHP item 996
Zone 4 certificates32 STCsCER ASHP item 996
Zone 5 certificates32 STCsCER ASHP item 996

Manual review: Captured manuals for this sourced brand do not explicitly cover this exact registry model, so no specification was transferred from a sibling.

Honest coverage status

No verified public codes for this model

Solahart has source-verified codes for some models, but no public codeset is evidenced for 18SKE28. Codes from another model may have different meanings.

No mapping evidence found

The captured Solahart publication names only 270HAV and does not name registry model 18SKE28; no official alias or shared-controller statement was located, so family resemblance was not used.

Model mapping checked .

Coverage checked .

Manufacturer route

Official support

Active support recorded

This brand is recorded as active in the Australian market.

Solahart’s current 270HAV product page links owner material, warranty information and Australian enquiry routes.

Status checked · Research source

Official support phone: 1300 769 475

270HAV in a single-family dwelling: 2 years all components, 3 years sealed system and cylinder including labour, then cylinder supply through year 7.