Exact model
Neopower NA39-280B
Fault-code coverage and official support for this exact registered model.
Evidence-led introduction
About this exact model
A documented brand relationship links Neopower NA39-280B to the exact SolarBuild NA39-280B listing; that evidence concerns this model identity rather than every product sold under either name.
Evidence: Official model evidence
The CER register lists Neopower NA39-280B as current, with eligibility recorded from 24 July 2024 to 31 December 2030; this dated status is separate from the controller evidence used for fault-code compatibility.
Evidence: CER ASHP item 556
Model record
Current register listing
Registry source: CER ASHP item 556.
Source-checked facts
Model specifications
Blank or ambiguous specifications are left out. Each value below points to its register record or captured manual page.
| Specification | Value | Source |
|---|---|---|
| CER listing status | Current | CER ASHP item 556 |
| CER eligible from | 24 July 2024 | CER ASHP item 556 |
| CER eligible to | 31 December 2030 | CER ASHP item 556 |
| Zone 1 certificates | 25 STCs | CER ASHP item 556 |
| Zone 2 certificates | 23 STCs | CER ASHP item 556 |
| Zone 3 certificates | 29 STCs | CER ASHP item 556 |
| Zone 4 certificates | 31 STCs | CER ASHP item 556 |
| Zone 5 certificates | 31 STCs | CER ASHP item 556 |
Manual review: Captured manuals for this sourced brand do not explicitly cover this exact registry model, so no specification was transferred from a sibling.
Real equipment references
Owner-submitted photos and installer references
Automated privacy moderation approved these equipment-only photos for this exact model context. Installer contributions show their submitted credit; owner photos remain generic. They are identification references, not repair instructions.
Duplicate register listing
The same model number is listed under a related brand
- SolarBuild NA39-280B
The Australian Building Codes Board WaterMark record places identical Neopower and SolarBuild model numbers under the same product certification.
Relationship evidence: Official model-mapping evidence
Honest coverage status
No verified public codes for this model
Neopower has source-verified codes for some models, but no public codeset is evidenced for NA39-280B. Codes from another model may have different meanings.
No mapping evidence found
The reviewed official neopower manual and support material did not list registry model NA39-280B in a covered codeset scope or document an official alias or shared controller. Similar registry text alone is not mapping evidence.
Model mapping checked .
Coverage checked .
Manufacturer route
Official support
Active support recorded
This brand is recorded as active in the Australian market.
Neopower's current Australian product page provides support access for its heat-pump water heaters.
Status checked · Research source
Black Diamond all-in-one: 7 years tank, 5 years refrigeration and electrical parts, and 2 years parts and labour across the listed components.